If you don’t have insurance or choose not to use your insurance, you can request a Good Faith Estimate (GFE) of expected costs before starting services or at any time. This estimate shows the anticipated fee per session and an expected range of total costs based on a typical treatment plan. SimplePractice Support+3www.counseling.org+3Centers for Medicare & Medicaid Services+3

Therapy is individualized, so the number of sessions can vary. Your actual total may be more or less than the estimate depending on your needs and goals. templateral.com+2Headway+2

Your rights: If you receive a bill that is $400 or more above your GFE, you may request a review through the federal Patient-Provider Dispute Resolution (PPDR) process. We will provide instructions if you ever need them. Centers for Medicare & Medicaid Services

Insurance decisions are made by your plan, and coverage varies.

If you use insurance, your plan determines coverage, eligibility, and what they consider medically necessary. Even when we verify that a plan is in-network, claims can still be denied by the insurer for reasons outside of our control. APA Services+1

If a claim is denied or applied to your deductible, you are responsible for the session fee. I'm happy to provide documentation or a superbill when appropriate to support your reimbursement process. help.mentaya.com+1

Payment is collected at the time of your session, unless other arrangements have been made in advance. For clients using out-of-pocket benefits, I can provide a receipt, also known as a superbill, upon request. It is important to note that clients are ultimately responsible for submitting their superbills to their insurance providers for reimbursement. To assist with this process, UTS Counseling and Consulting Services has partnered with Mentaya, making it easier for clients to manage their insurance claims. This partnership aims to streamline the reimbursement process, ensuring that our clients can focus on their mental health without added financial stress. This is available per request of the client.

I offers telehealth sessions through a secure, HIPAA-compliant platform, ensuring your privacy and confidentiality. These virtual sessions are designed to provide the same level of care and support as in-person visits. Fees for telehealth sessions are the same as those for in-person sessions unless specified otherwise. The coverage for telehealth services depends on your specific insurance plan, so we recommend checking with your insurance provider to understand your benefits fully. Telehealth provides a convenient and flexible option to receive professional mental health counseling without the need to travel, allowing you to access our services from the comfort of your home.